Delivery and Payment

Thank you for choosing BALTICY for your shopping needs. We want to ensure that your payment process is smooth and that your orders are delivered to your satisfaction. Below, you'll find important information about payment methods, shipping, and delivery.

Payment Methods:

We offer a variety of secure payment methods to make your shopping experience convenient:

  1. Credit and Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover. Your payment information is encrypted and secured for your peace of mind.

  2. PayPal: You can use your PayPal account to make payments securely. Simply select PayPal at checkout, and you'll be redirected to the PayPal website to complete your purchase.

  3. Bank Transfers: For customers who prefer bank transfers, please contact our customer support team for detailed instructions on how to proceed with this payment method.

Order Processing:

Once your payment is confirmed, we strive to process and ship your order promptly. Here's what you can expect:

  • Order Confirmation: You will receive an order confirmation email with details of your purchase, including the items ordered, payment information, and shipping address.

  • Processing Time: Our dedicated team works diligently to process your order within 2-7 business days, unless otherwise stated on the product page.

Shipping and Delivery:

We want to ensure that your orders reach you in a timely and secure manner. Here's what you need to know about our shipping and delivery process:

  • Shipping Methods: We offer a range of shipping options, including standard and expedited services. The available methods will be displayed at checkout, along with estimated delivery times.

  • Shipping Costs: Shipping costs are calculated based on the weight, dimensions, and destination of your order. You will see the shipping cost before finalizing your purchase.

  • Tracking Your Order: Once your order ships, you will receive a shipping confirmation email with a tracking number. You can use this number to monitor the progress of your delivery.

  • Delivery Times: Delivery times may vary depending on your location and the shipping method selected. Estimated delivery times will be provided at checkout.Orders may experience delays in shipping and delivery due to the pandemic, political situation, shipping provider changes or public holidays.

  • International Shipping: We offer international shipping to many countries. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.

  • Delivery Address: Please ensure that your shipping address is accurate and complete to avoid any delivery delays or issues. We recommend providing a contact number for the courier.

Customer Support:

If you have any questions, concerns, or need assistance with your order or payment, our customer support team is here to help. You can reach us via email at info@balticy.com

Thank you for shopping with us at BALTICY. We appreciate your trust in us, and we look forward to serving you with quality products and excellent service.